PFP approached Envative to develop a comprehensive, web-based platform that would handle the operational administration of their new approach, with plans to roll it out to all Agape locations as a pilot program. Their long-term goal: introduce this game-changing model and system to practices everywhere, because PFP was confident it would be a win-win-win for patients, employees and practices.
The system needed to be built for scale, multi-tenanted and customizable by practice for details such as rate schedules, pay profiles, employee tiers and assignments. Of course, the interface also needed to be user-friendly with considerations for employees along with management and administrative roles, and able to handle scheduling, cancellations, tracking/logging of appointments, vacations and more.
In addition, a standardized API infrastructure was needed to integrate with a variety of HR and payroll systems to ensure accuracy with the dynamic compensation plans.